written by on 23/08/2021
I ordered an Arley Studio Apex for the bottom of the garden, during lockdown - so it was all done virtually. I received helpful, friendly advice on the phone and via e-mail throughout the whole process and I was sent samples to assist with making the right colour/material choices. I was given a date for the installation, the team arrived on time and in half an hour they had the walls up! Of course there was a lot more to do but the building was finished that afternoon. I'm thrilled with the studio - friends say it looks like it's always been there. It is a lovely space to be in and the colour recommendations from Malvern were spot on. I had sent them a photo of the existing space so they could judge what would fit best. It's rare to have a problem-free experience with building works but Malvern delivered on every aspect.
written by pxcres on 21/08/2021
Everything went exactly as promised. Delivery on time, men polite, helpful and hard working, resultant building exactly what I'd hoped for
written by alexpeacock on 20/08/2021
Delighted with my new Studio garden room - it's light, airy and well built and I use it every day as my home office. The delivery was on time and communication pre-delivery was excellent. The installation team were exceptional - they worked really hard over two days, communicated well and went to great lengths to make sure I was happy with the end result.
written by Ariel305 on 20/08/2021
I note that almost all the bad reviews here are several years old, and the better ones more recent. I was persuaded by the better reviews to buy the 7.8 x 7.8 Ultimate Corner Summerhouse. I was attracted by the specifications and the fact that the price included assembly. The wait for delivery was a couple of weeks longer than expected due to Covid restrictions. The two installers clearly knew what they were doing and expertly and cheerfully put the pieces together. I was really impressed with the care they took to achieve the desired finish and effect. The summerhouse is exactly as it appears in the brochure, and to date has not leaked or shown any faults whatsoever. If the 15 year guarantee is valid then this is money well spent. I had recently had my garden upgraded and the summerhouse is welcome addition to the overall look. I can strongly recommend the product and the service provided.
written by Turnero204 on 19/08/2021
I am delighted with this addition to my garden. The two guys (ex army) were fantastic doing the job quickly and cheerfully and clearing up behind them. We have now had power connected and this has effectively given us a new room in the house. It is light, well made and a pleasure to spend time in. We may need to repaint fairly quickly but the fitters left paint for us and so we dont have a problem with that. Thoroughly recommended.
written by GeoffDaynes on 16/08/2021
To all at The Malvern Collection, A huge thank you from us for your excellent service. The Summerhouse/Croquet pavilion looks as if it has always been in our garden and we could not be more pleased. Please pass on our thanks to the person I dealt with in Sales, on your Leek site, for her help and attention. We were also highly impressed by the installation team, who arrived punctually and were pleasant, professional and hard working. Please feel free to use our pictures in your promotional material if you wish. Once again many thanks.
written by Pat0Bola on 14/08/2021
Just a note to say thank you for an excellent service received with respect to the Heavy Duty 10' x 6' with Pent roof shed & installation you provided. Your installers called me to confirm their proposed arrival, the following morning, first thing, to which they dully arrived on time as given and completed the install very professionally. I was amazed at how quick and easy they made it look to erect the shed and then ensured they cleared up after themselves, very much appreciated. Please pass on my gratitude and thanks to yourselves for a good job, I would certainly recommend your product and services
written by KentJSmith on 14/08/2021
We had the Studio pent in natural cedar and it looks fabulous. With the inside cladding and painting it looks really smart. They even touched up all the corners where the joins were with the paint so the inside is beautiful. We had the weathered oak laminate floor and it looks lovely against the gravel garden outside. and as the cedar weathers to silver it will look really smart. Our electrician worked with them on installation day so all the wires and hidden for the lighting inside and out. Also had the rubber roof which we hope will prolong its life as we are near the coast. It was great to have all the options and easy to change minor things like colour of guttering right up to installation day. Nice couple of guys who constructed it in about 4 hours!
written by KatherineLH on 12/08/2021
Arrived on time. Incredibly efficient team built it in situ with no issues whatsoever. We have had heating, lighting and internet installed. Our electrician thought it was a really well constructed summer house. The superior cladding and painting were well worth paying for. We are very happy with our new garden retreat. It does get hot inside on warm sunny days but a tower fan is all that is needed to cool it down.
written by MoCo19 on 06/08/2021
From ordering our summerhouse to having it erected so much support from the company. The summerhouse exceeded our expectations and looks absolutely perfect in the space allocated in the garden. The fitters arrived bang on time and were finished in three hours. Very pleasant fitters who got on with the job and didnt mind us watching. Have already recommended a friend who is having hers erected in a couple of weeks. Thank you
written by PhilandChris on 29/07/2021
Very pleased with the delivery and installation of our studio pent summerhouse. the two gentlemen who had travelled some distance before arriving early morning cracked straight on with the job on arrival. They were friendly, polite and efficient. We found the quality of the summerhouse exceeded our expectations and we were delighted with the structure and finish. We have no hesitation in recommending this company and its products.
written by SelinaWest on 29/07/2021
I am absolutely thrilled with my new studio room. The guys who installed it were great too. They worked speedily and thoroughly and checked I was satisfied before they left. I am using the studio daily and find it to be warmer in cool weather than I thought it would be and cool even when the sun is shining. So clearly it is well insulated. Oh, and absolutely watertight in the latest violent downpours. In fact I enjoyed being in there when it rained!!! As a home office, an extra guest room or as a hobby room, it is perfect and I don't know how I have lived without it for so long. I would recommend Malvern for efficiency, value for money and excellent products. Thank you to all concerned.
written by JerryBrotton on 29/07/2021
Very impressed with Malvern: from viewing options at Toad Hall where the person I dealt with was very helpful in assessing what I needed, through the workshop’s flexibility on delivery. Garden office installed in less than a day by professional and very polite and easygoing fitters, no mess, even left paint for future touch up. Delighted with the space, would recommend (also great value when compared with other companies).
written by ubMcGraw388 on 27/07/2021
Purchased and 8 x 8 Studio corner in cedar with lots of extras. Couldn't be more pleased. Excellent quality. Standard of installation was extremely good. Everything done as per the specified lead times & good communication throughout. Would be useful to have the internal dimensions available in advance to plan the furniture. Even left me with the spare paint and new brushes for future touchups.
written by Forkandspade on 25/07/2021
The purchase of our Studio Pavilion from The Malvern Collection has been a very enjoyable experience. From our first visit to the show site through to the delivery and installation of the product we found that Malvern staff and their attitudes we’re both helpful, polite and competent. The initial purchasing experience was a pleasure with no pressured sales techniques - just good informed advice on the products and options available. The sales manager was very helpful throughout. For example whether this was access to samples for us to take home or the considerate arrangements he made for my wife to access the show site when she was unable to walk very far. Delivery was a few weeks ahead of schedule and was fuss free. The installation team were very efficient and careful with an agreeable manner and a standard of workmanship to a level of quality that I am extremely pleased with. The finishing touches were handled nicely and the product was usable immediately. In the three months since the installation we have had no issues and are extremely happy with our new garden building. Indeed, if we had to purchase a garden building again at some time in the future then we would definitely return to The Malvern Collection.
written by CelinaJoseph on 21/07/2021
Superb online shop for great premium quality of home improvements. I love their finishing that is clean, clear and perfect. Good customer service team helps a lot through out the process. Happy with my purchase.
written by on 19/07/2021
A good quality summerhouse, well built with good materials, and well erected by the Malvern installers. I am pleased with it.
written by Austinw176 on 14/07/2021
We are delighted with our recently purchased Victorian style greenhouse. Excellent service from Malvern from start to finish. Good quality product.
written by WestieRachel on 10/07/2021
We have been extremely impressed from start to finish with everyone we have dealt with at Malvern. People have been professional, approachable and reliable at all points, from purchasing to erecting the summer house on site. Things happened as we were informed and the communications were all very easy. The team erecting it worked very hard on a hot day, were efficient, courteous and very tidy and respectful of the property. We also are extremely impressed with the quality of the building. It was great to be able to make adjustments to the plan to individualise it, and to adjust the initial order. The quality of the finish is excellent, we just have one window which is still sticking a bit. Otherwise the snagging and the touching up was excellent. We would certainly not hesitate to recommend.
written by Bursnall on 09/07/2021
Just had my new garden studio delivered. Many thanks to all involved in its design, manufacture, delivery and construction. I can now move out of the guest bedroom and relocate to the garden.
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