Customer service from hell

Click here if this is your business
Simply Seeds - www.simplyseed.co.uk
★★★★★
4.6
From 341 reviews
94.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Rogersuj282's review of Simply Seeds - www.simplyseed.co.uk

“Customer service from hell”

★☆☆☆☆

written by Rogersuj282 on 24/08/2018

They sent the packet to the old address, no order confirmation that would enable the error to be rectified. Nor did they send a despatch notification, as they claim on their website. If they did I could retrieve the packet from the old place straight away. Instead, they even ignored my email enquiry, as I was completely unaware of the situation and was waiting in vain. When I lost hope receiving seeds from them, I ordered on eBay ending up buying two packets when I only needed one and with two weeks delay. All this was caused by their customer service from hell.

And why bother with them at all when you can buy seeds on eBay with free postage!

  • Radish seeds £0.89, postage £1.25

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account