Plants By Post Reviews - www.plantsbypost.com

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Latest Reviews

★☆☆☆☆

“Lantana”

Written on: 28/05/2020 by ArnavPeterson228 (1 review written)

This has been the worst experience ever when buying plants online. The plant was small, dead on arrival and most of the little branches completely broken. On top of that there was no availability for return or complaints… Read Full Review

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★☆☆☆☆

“Moneymaker plant plugs ”

Written on: 13/05/2014 by 392Jenkins (1 review written)

I ordered these in the best of faith, what a joke..... almost dead, elongated spindly seedlings arrived, by a country mile the worst plug plants I have ever received. Do not buy from this site, they will not even acknowledge you fter you try to contact them. Probably the biggest rip off I have ever ordered by post… Read Full Review

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★☆☆☆☆

“Dead plants and dreadful customer service”

Written on: 27/03/2014 by Gardeninggranny42 (1 review written)

What an awful company to deal with. I received my strawberry collection in the post and half of them were dead sticks. I tried to contact the company by e mail and by phone, leaving a number to call back. I have now made 5 attempts to speak to someone and e mailed countless times. Absolutely no response from them! I would definitely never, never deal with the company again and would advise anyone looking at their website to look elsewhere!… Read Full Review

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★☆☆☆☆

“non supply”

Written on: 02/07/2013 by leonardc (1 review written)

Terrible company. ordered 3 lots of nemaslugs to be delivered every 6 weeks. only one arrived and in spite of numerous e mails and messages the others not delivered.Do not use this company… Read Full Review

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★☆☆☆☆

“Shortages in orders sent”

Written on: 18/05/2013 by Peter1941 (1 review written)

I ordered and paid for 14 sweet corn plants,when the order was finally sent there were only 6. I have several communications ignored so far so I guess you get less than half the quantities that you order and pay for ! ! I will definitely shop elsewhere in future… Read Full Review

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★☆☆☆☆

“Appalling customer service”

Written on: 19/04/2013 by DaveNinety (2 reviews written)

The plants that I've ordered in the past have all been well packaged, arrived in a timely fashion and in good condition, so no complaints there... However, if you have a problem with your order, then forget about it! Plantsbypost.com have an excellent website, and the order process is smooth and easy and the plants themselves are not bad at all, but if your order doesn't arrive, arrives wrong or incomplete or any other of a million problems an online purchaser could face, then you have a real… Read Full Review

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★☆☆☆☆

“Poor Plants - Terrible Service”

Written on: 15/07/2012 by guineapig (3 reviews written)

Ordered 6 tomato plug plants at an expensive £7.98 incl postage. They arrived the day after dispatch by the seller and the condition of the plants was very poor. They were droopy, yellow leaved and had black blotches all over them. They were well packaged but the plants looked as though they had not seen the light of day for days or weeks, despite being in the mail for only one day. I emailed to complain and even attached photos of the plants and requested a refund. I received no reply. My… Read Full Review

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Guineapig's Response to guineapig's Review

Written on: 22/07/2012

Follow-up comment by guineapig 22/7/2012. Having now received my credit card statement I find that the company has refunded my money in full. They just did not bother to tell me or respond to my emails. I felt I should give them credit for this at least.

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