written by lenk on 31/07/2017
used them twice now for bulk bags and flags, both times requested delivery within 2 day, and both times delivered, great service
written by normaj3007 on 03/11/2016
Friendly customer service from the person I dealt with.They seem to have website issues as I emailed them and they didn't receive it also I never received their email after calling for a photo as they could not supply a sample of the aggregates. Delivery received a couple of hours before time stated no fuss placed on drive neatly, drivers were very patient as I was still in my dressing gown. Exactly the same product as Wickes selling but received a 5% discount and no delivery charge (Wickes charge £30) Overall would recommend this company.
written by RussKane on 14/10/2016
Ordered my floor boards 12 days ago, I was told that they would be with me within 2-5 days. Tried to call online building supplies after waiting for eleven days only to be told that they don't have the floor boards in and that they can get them on the following Monday, 15 days later. That's no good to me, I am expecting other trades in before this day to finish of their jobs. Tried to call back several times but keep getting cut off and no return call, so I am none the wiser as to what is happening with my boards or if they can refund me. I will never use this company again, and I will be warning others not to as well
written by Shel26 on 13/06/2016
I placed an order Monday lunch time and it was delivered by Thursday. Great prices and communication. Always called me straight back if no-one answered the phone first time. They even delivered for free because the order was over £100.00. Would definitely recommend to anyone wanting building supplies.
written by Reilly353 on 09/10/2015
There was an initial delay in getting back to me on delivery date and after chasing them up, they explained their email system had been down so couldn't respond. I was skeptical that the new delivery date was just something to keep me at bay. However, they came up trumps, delivering everything ordered on the new date (within 2 days me following up on the order). Very pleasde and wouldn't question their customer service again. Thanks!
written by TheOnlyAlexGreen on 21/01/2015
I keep coming back to this company time after time due to their customer care and great pricing. They deliver rapidly and are very accommodating to any changes to the orders etc. Not had any bad or damaged materials yet from them. Great service.
written by HughBie on 24/09/2014
Have just taken delivery of some very competitively priced concrete blocks that were supplied by local big name builders merchants.Free delivery for 100 or more blocks so that was a big bonus. Took just over 3 working days and customer service via regular email updates was decent. Ordered lateish on Friday and delivery confirmed on Monday mid morning for the Wednesday If those timings can be lived with, fine for me, then this is a very competitive outfit in my opinion and I will use them again.
written by Breanna172 on 24/07/2014
Just ordered some garden slabs, dealt with an advisor who was very helpful and a top gent. Delivery truck turned up with all the necessary equipment to hoist onto my drive and the driver even helped me lift them to where I wanted them. Very professional service, 5* service for 3* prices. Will use them for all materials when we do our kitchen and bathroom up. Don't bother looking anywhere else they're ace!! Mrs Miles/Harlow
written by sue_wormald on 13/12/2011
Thank you very much for your excellent service. I am very pleased with the service from online-building-supplies, everything arrived as expected and in full and the delivery arrived very fast and with a smile. I'm so glad I found this site.
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