Mighton Products - www.mightonproducts.com

Mighton Products - www.mightonproducts.com
★★★★☆
3.6
From 5 reviews
80.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“Don't seem interested ”

★★☆☆☆

written by alex43 on 08/05/2015

Ordered sash window scales on 20th April, got order confirmation email, then another to say they had been dispatched on the same day - great!. Ten days later they still hadn't arrived,. I phoned and spoke to them and they sent a replacement set out. The next day two sets of scales arrived, both dispatched on 30th! Were they sat on a bench for over a week? Worse still, 1 set of scales is defective, the other was good for 3 window weighings then packed up. Uninspiring response when you call them, all singing all dancing website- Dare I order anything? - really not sure if I want to risk my reputation

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Alex43's Response to alex43's Review

Written on: 16/06/2015

Also, if you give a negative review of one of their products, they will not publish it, which is not very honourable. Even the large DIY chains publish all reviews - good or bad

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“Good quality products..speedy delivery”

★★★★★

written by 1967Galbraith on 04/09/2014

Used these guys for a while now. Great quality products..orders there the following day.

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“supply to n ireland”

★★★☆☆

written by joinery100 on 13/12/2013

I placed a order on line and three days later i was told mighton dont supply to N Ireland, only via Mila in Dublin, Northern Ireland is part of UK,so check delivery before you go on line

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Mightonproducts's Response to joinery100's Review

Written on: 10/06/2014

We are sorry you had a bad experience on our site. We have taken on board your comments and are in the process of updating our shipping cart with a message asking customers in Northern Ireland to visit our distributor MILA. Kind regards Mighton Products

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“great products, but very poor customer service”

★★★☆☆

written by on 02/10/2013

Great products, but when I tried to return something that was not the right size they insisted on a 20% "re-stocking" charge, so beware.

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Mightonproducts's Comment

Written on: 10/06/2014

Thank you for the comment. We are sorry you found our terms warranted a poor review of our customer service. We do make it clear on our Terms and Conditions page on the site that business returns are subject to a re-stocking charge to cover costs of initial packing, despatch, subsequent unpacking and re-shelving. Sales to Homeowners are exempt from re-stocking charges and comply with current distance selling regulations. If you wish to discuss the matter further, please call us. Kind regards Managing Director, Mighton Products

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“Great sash window hardware shop”

★★★★★

written by on 18/05/2012

I bought sash window fasteners and weights from Mighton several times now and find their prices and products very good. The orders arrived quickly and there's bulk discount which is always helpful!

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