Makays are the must-go-to location to find replacements for all those missing or damaged fiddly fixtures and fittings. They have never failed to find what I need and have been incredibly helpful. Always so knowledgeable and helpful too. Nothing is too much bother including digging out a glued in jammed up fitting that needed replacing. Lots of elbow grease and a new fitting for the princely sum of 86p!

I regularly buy metals (from MacKays Metals Warehouse) and tools, fasteners and a wide range of random items from the main shop in Cambridge. These are for creation of bespoke apparatus for work. Because of the wide range of different items I need I'm certainly no expert in the properties of all the materials or how to get the best from certain tools etc. However, not only can I be assured of the quality of the stuff I buy from MacKays but also the quality and relevance of the advice I'm given - which is priceless. Improvements in their website over the years have also helped when scouting out parts before a visit. I'm delighted MacKays have held their own against the big chains and it's got to be down to all-round high quality of service and sensible prices. Keep it up!

I bought a number of drills which came in plastic tubes. Three sizes 2.5mm,2.0mm and 1.5mm were supposed to each contain two drills. In fact, when I reached home I found that two of the tubes (1.5mm and 2.5mm) had already been opened and contained only 1 drill. The petrol for coming back to the shop will cost me more than the price of the drills so I will not do so. However I think that you should give an e mail address so that I can send a scan of the receipt as evidence.

My tin of Patina arrived quickly, was very well packaged, and at an excellent price.

I ordered a bathroom door handle set on line that was so much cheaper than anywhere else and free P&P. Arrived as promised. So impressed, I ordered some more handles on line and then realised I had made a mistake. Phoned up and they were more than happy to amend the order with no fuss. Waiting for the new handles to arrive but so far very impressed!

Very speedy delivery, easy to order, exactly what I wanted at a very good price. Thank you very much.

I have purchased from Mackay in the past. That's why I went back to see if I could revive my 20+years drill stand. I have had nothing but the best advice from Mackay. I was given the option of returning the items if they didn't fit. 1 out 5 items sent, fit the old machine the rest was returned, postage paid by Mackay. It is a delight to still find a business establishment in England that goes the second mile. Well done Mackay. I hope you will stay in business for the next 100 years.

Always get my workwear from these folks, good prices and service, so I am happy to recommend them :-)

Needed a particular shade of ronseal woodland colours couldnt get it anywhere locally to me.Mackays had it gr8 price and free delivery.it arrived as promised a few days later.I can thoroughly recommend them and will order again.thanks very much.

Items promised as "dispatched within one day" does not mean you will get them the next day. My item took ten days to arrive and they even combined the invoice and delivery addresses making it impossible for the third party delivery driver to deliver, thank goodness he had the sense to phone me. Shop/customer service were useless, stating "website is a different part of the business...go on line and sort out your problem"!!!!

Great product, great service. Thank you very much

Since years I buy at Mackay's and never to be disappointed. No matter I ask for one 7p screw or a ankle grinder the service is always professional and with a smile.

Mackay's offered an excellent service from the offset. The door handles I wanted were competitively priced, with free delivery. On realising my carpenter was arriving to fit the handles earlier than planned, I phoned Mackay's, who promptly checked stock levels, made calls to their warehouse and arranged for the handles to be delivered by courier the next day. I was called at regular intervals to keep me updated with developments and confirm the arrangements and whilst the necessary checks were made Mackay's offered to phone me back to save on my phone bill and any inconvenience caused by being kept on hold. Outstanding. The handles arrived exactly as described, very well packaged and look great on my doors. A big thumbs up from me! :)

I found a Gerdenia Combisystem extension for a price I could hardly believe and ordered online to find it delivered in a day with plenty of bubble-wrap to ensure it was pristine. Pitty I can't lop my hedge as efficiently;-))

Ordered a vibration dampening mat to slip underneath a washing machine. It was despatched same day by Mackays, well packaged. Very happy with the mat and would recommend this supplier.

Absolutely fine. Saw the product I wanted, paid for it and recieved it in a couple of days.

we are very pleased with everything we have purchased from you and delivery is always has promised thanks

I have been a customer at Mackays for many years and their service, help and knowledge is second to none, its rare you can't find the item you require there.

Prompt delivery. Well Packed. Good price.