Product was faulty twice

Mackays of Cambridge www.mackay.co.uk
★★★★★
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Guest's review of Mackays of Cambridge www.mackay.co.uk

“Product was faulty twice”

★★★☆☆

written by on 17/05/2014

I bought a replacement charger for my electric drill. First one didn't charge at all. The replacement took 6 weeks to come and when tried out, didn't work again. A check showed that the unit was producing 9.8 volts rather than 14.4v. Awaiting a further replacement.

To be fair the team at Mackays are very helpful and if the manufacturer is supplying faulty goods, then what can Mackays do?

  • Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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