Just Value Doors Reviews - www.justvaluedoors.co.uk

★★★★★
4.6 / 5
90% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Just Value Doors supply and install external doors and windows to homes and businesses across the country. They are revolutionising the double glazing industry, by offering a completely unique service. They pride themselves on supplying and installing all aspects of double glazing. Covering the whole of the UK, Just Value Doors are able to offer an unrivalled service at unbeatable prices. To find out more about their products and services you can visit their website at www.justvaluedoors.co.uk or call one of their sales representatives on 0845 0949 159

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Just Value Doors - www.justvaluedoors.co.uk
Just Value Doors - www.justvaluedoors.co.uk

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Latest Reviews

★★★★★

“great Sales Service”

Written on: 05/12/2021 by james666555 (1 review written)

Great sales service, my delivery date is not for a few weeks so cannot comment on the product yet… Read Full Review

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★★★★★

“Brilliant Service and helpful”

Written on: 06/11/2021 by Alyviao280 (1 review written)

We had great service, they were friendly and very helpful. Would highly recommend. We had great service, they were friendly and very helpful. Would highly recommend… Read Full Review

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★★★★★

“Stable doors”

Written on: 03/11/2021 by Paulalexander7 (1 review written)

Stable doors easy to design plus very helpful staff and good prices will buy again… Read Full Review

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★★★★★

“Excellent service”

Written on: 18/10/2021 by SidneyBishop1963 (1 review written)

Excellent service. Easy to use website. Would recommend… Read Full Review

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★★★★★

“Great customer service”

Written on: 16/10/2021 by krissy1888 (1 review written)

Great service from the sales team making the order easy and pain free. Great follow up after ordering pleasure to deal with. Would recommend. … Read Full Review

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★☆☆☆☆

“Update”

Written on: 09/10/2021 by JingCh (1 review written)

The response from this company is completely irresponsible just like their products. So I have to clarify some facts. Regarding the no.1 windows, regardless of fault, the fact remains that the replacement set were also wrong and I am still waiting for their response. It’s been another week now and I still have no windows to put in! Regarding the UPVC door, I sent many photos all of which I still have. Because I was becoming increasingly aware of how difficult it was to make them accept their… Read Full Review

Just_Value_Doors's Response to JingCh's Review

Written on: 19/10/2021

Dear Jing
Thank you for your review and we are sorry for any inconvenience that has been caused. Looking at the history of the order, I can see that you contacted us via email to advise that you had ordered the windows at the incorrect size and asked us what options there were.
We then supplied replacement at new sizes at a greatly subsidised cost and a priority turnaround.
The Composite Door was supplied with an add on, however unfortunately this was missing from the delivery which arrived with you shortly afterwards. As discussed, frame add ons are commonly known and used within the industry and cause no issues with the fitting of your door.
The UPVC Door was also reported as being the incorrect size, however you refused to send photos saying it was now fitted.
All your queries and comments have been dealt with via our customer support team as quickly and as efficiently as possible. We are sorry if you feel this has not been what you experienced as we do try to give the best possible service we can.

Kind Regards
Just Value Doors

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★☆☆☆☆

“Delivery date changed repeatedly, no refund for...”

Written on: 24/09/2021 by Johnathon1959 (1 review written)

Site said 6 weeks for delivery. I spoke to Sales, who confirmed this, so long as I chose a colour they had in stock. So we changed the colour to ensure it arrived in time. Original date given was 8 weeks, then pushed back to 10, then 12...had to keep changing dates for fitting. Door eventually arrived without sill, so we had to chase 1 down whilst men were installing. Told JVD, and they wouldn't refund it, said it needed to be noted within 24 hrs...I was heavily pregnant and couldn't unwrap… Read Full Review

Just_Value_Doors's Comment

Written on: 24/09/2021

Dear L Roselli,
Firstly we do again apologise for the inconvenience regarding the delay with your order. Lead times are always given in good faith and are never guaranteed. I can see that the delay was due to the side panels not arriving on time with the door and we informed you of this straight away.

We do apologise for this inconvenience which was something out of our control unfortunately however, we did keep you informed and we do advise not to book fitting around delivery dates given.

Regarding the delivery yes our terms do state that any missing items must be reported within 24 hours and I can see that you reported the missing cill a week after delivery and had advised you had already purchased a new one. We are sorry the cill was missing and of course would have replaced this free of charge for you if we had known.

You also queried your cashback for the reviews you left, however on checking this was the only review you left for us.

We also arranged some touch up paint to be sent to you after you reported marks made during installation on the door.
We do try to give the best possible service we can and I am sorry if this is not what you have experienced.

Kind Regards
Just Value Doors

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★★★★★

“UPVC Door Midrail Flat”

Written on: 12/09/2021 by design29uk (1 review written)

Great service and very helpful… Read Full Review

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★★★★★

“Wendy House Door”

Written on: 11/09/2021 by vpSkinner249 (1 review written)

Absolutely love this company. Odd size door for our daughters Wendy house and no problem at all Phone call and all sorted quickly and efficiently Thanks Guys… Read Full Review

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★★★★★

“Fantastic product, excellent quality and price.”

Written on: 01/09/2021 by Rocketman2003 (1 review written)

Door was easily modified and ordered online, easy to use website. It arrived within the specified time frame and was easily installed with no dramas. Easily the best value for a bespoke door and great value for money. If you're looking for a new door or just want a change look no further than Just Value Doors… Read Full Review

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★★★★★

“Great service from Jack”

Written on: 04/08/2021 by EmilyPenny (1 review written)

Great service from the person I dealt with. He answered all of our questions quickly and made the ordering process very smooth. Looking forward to receiving the delivery soon… Read Full Review

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★★★★★

“Very efficient!”

Written on: 26/05/2021 by 1963Bishop (1 review written)

I emailed on the evening and received a follow up email and telephone call to my enquiry first thing in the morning. The male I spoke to was really helpful and answered all my questions. Looking forward to receiving my items. So far 10 out of 10!… Read Full Review

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★★★★★

“Happy customer ”

Written on: 04/05/2021 by Bonna1968 (1 review written)

Really solid and sturdy door excellent service would definitely recommend… Read Full Review

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★★★★★

“Fantastic service”

Written on: 27/04/2021 by Garywdoorreview (1 review written)

Fantastic service, very good product thanks, very good service and helpful staff keep up the good work reliable and good delivery lead time… Read Full Review

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★★★★★

“Easy online ordering ”

Written on: 07/04/2021 by Terrywest (1 review written)

Very easy online ordering 10/10 Great communication can’t wait to receive the goods … Read Full Review

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★★★★★

“Custom window order”

Written on: 07/04/2021 by O'Neill261 (1 review written)

Ordered a custom window, the process was very straight forward and couldn't be happier with my experience, the delivery times were very short considering it was a custom made window, I would highly recommend this company… Read Full Review

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★★★★★

“Excellent service”

Written on: 30/03/2021 by Casar (1 review written)

Excellent service. Looking forward for my new door and window… Read Full Review

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★★★★★

“Great Service”

Written on: 02/02/2021

From sales to delivery and after sales support, great service all the way… Read Full Review

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★★★★★

“Professional service”

Written on: 18/12/2020 by LibertyHarvey1967 (1 review written)

Professional service and delivered in a timely manner considering the current environment… Read Full Review

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★★★★★

“Good ordering guide”

Written on: 24/09/2020 by luap1664 (1 review written)

Good ordering guide. Will update when product arrives… Read Full Review

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