written by ReynaBragg267 on 02/02/2023
The ordering system is incredibly user friendly, and loaded with information on all the different product options and information on specifications. We use online ordering systems regularly and this has by far been the best.
There was a slight obstacle with payment processing, but the staff dealt with it efficiently over the phone, and couldn't be more helpful or approachable.
If every company adopted the same level of customer focus and such a well thought out website/ordering system it would make my job so much easier.
We are yet to receive this order but we have used this company previously and both us and our clients have all been 100% satisfied with the product. We had one instance where some cover plates arrived damaged, but again it was dealt with efficiently and replacements were posted out the same day.
I commend highly the product, staff and the purchase experience in general.
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