4.1 / 5
76% of users recommend this
  • Customer Service

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Brianwhitstable's review of Internet Gardener www.internetgardener.co.uk



Written on: 16/05/2018 by Brianwhitstable (1 review written)

After ordering and waiting the 5-7 days stated on website I called and was informed my furniture was out ov stock and I should have been informed??? Not so ?? Told that my order was back in stock the next day but would still take up to 9 more days to deliver. After this time had lapsed again it took 25 mins on hold to talk to customer services before I gave up and called sales, phone answered straight away?? And was told by same man as many days before that my order was out ov stock and arriving at warehouse tomorrow??? Sound familiar?? Was told it must have been my misunderstanding??? Not so!!! After getting absolutely nowhere after 15 mins I asked to speak to manager and was told he would call back within 30 mins??? 8 hrs later still no call surprisingly!!! Still no delivery date again, this looks like it’s going to go on for more weeks!!! All from a company that while on hold for ages boasts ov its customer skills and accolades??? Weill update again when-if this ever gets a reply or furniture ever turns up!!!!! Would have bought from somewhere else if was ever told ov stock problems or lack ov customer commitment

  • not delivered

    Goods purchased & cost

  • Still waiting


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