Steer Clear!

★☆☆☆☆
1.5 / 5
10.5% of users recommend this
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Guest's review of HeatandPlumb.com - www.heatandplumb.com

★☆☆☆☆

“Steer Clear!”

Written on: 08/11/2018

Delivery:
We ordered over £1000 of bathroom furniture & fittings in a single order imagining that we would get a consolidated shipment on the date we nominated. No - shipments came on 4 days from a variety of carriers. Advance notice of deliver time: "between 7am and 7pm" - fancy taking a week off?
Warranty:
The bath tap (value £40.00) leaked from the tap body as soon as it was put into service. Provided photo and video evidence. Rather than replace the tap we are sent a ceramic core and advised that we should, at our expense and risk, get a plumber to dismantle and repair this defective tap.
Advice: spend your hard earned cash elsewhere like we've just done for our next project.

  • Complete bathroom fit-out - over £1000

    Goods purchased & cost

  • Customer Service

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