written by JulianHowes on 05/06/2014
I had spent sometime trying to find a kitchen bin for our built in unit so was pleased to find a direct replacement at a good price.
Unfortunately when it arrived the corner was broken off. When I contacted the company the response was excellent. They didn't ask for the broken bin to be returned but instead suggested I sent a photograph of the damage and once they had received this they immediately sent a replacement free of charge.
I was impressed with the excellent service sorting out the issue.
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