Abysmal quality & poor customer service

Click here if this is your business
★☆☆☆☆
1.3
From 9 reviews
11.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

42Bateman's review of Gardening direct- www.gardeningdirect.co.uk

“Abysmal quality and poor customer service”

★☆☆☆☆

written by 42Bateman on 21/05/2020

I see by other reviews I am not alone in complaining about this supplier. I have had three deliveries of plants so far from Gardening Direct. All arrived in a poor state with broken stems , badly packaged, useless to put in the garden. One of these was ordered as a mega plant which in my opinion came nowhere near to fit that description. I tried to cancel remainder of order for refund as their website offers but was fobbed of with a reply stating the remainder of the order had been dispatched. One week later no sign of any plants. Do not waste your money with this business. terrible customer service and plants unfit for the garden. They should be closed down.

  • £60 worth of plants

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Value For Money

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