written by Kelleherrd122 on 25/11/2017
Shockingly bad product and even worse customer service. These people obviously have non existant quality control with an absolute multitude of flaws in the product, to name a few; Base either too large or side panels too small to fit correctly, unseated tongue and grove with daylight showing through panels; splintered and holed walls; screws at all angles protruding and splitting wood; flimsy materials; and on and on.
An abolutly useless customer service with a crackling line and VERY broken English, poorly understood, and no product knowledge.
Due to poor construction and ill fitting panels I doubt if this shed will last a couple of years, even though I had to supplement with additional timber at additional cost.
My advice, steer clear of this outlet, simply money wasted on what could only be classed as firewood.
As rated by our community of reviewers
Paulwhitehead531's Comment
Written on: 16/05/2018
same here
I have written you you many times and included photos of the sub-standard shed that you sent us.
I have sent you photos of the substandard roofing felt that you sent, I have sent you copies of the bills for new felt.
I have sent you photos of the blown out windows - i have sent you photos of the sagging roof and how it has had to be propped up.
You have promised refunds on the felt, wood to support the roof and to board up the windows.
You have promised a fix for the roof.
But you have done nothing for us.
We have asked that you refund the money paid on this sub-standard shed and collect it .
Again nothing.
You keep emailing me and saying that I'm I'm a valued customer.
I think not.
Yours in utter dismay