Takes the money & fails to deliver complete building

★★★☆☆
2.8 / 5
49% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Garden Buildings Direct - www.gardenbuildingsdirect.co.uk

★☆☆☆☆

“Takes the money and fails to deliver complete building”

Written on: 02/06/2018

I used this company about 12 years ago and fully intended never to do business with them again.

Fast forward to now and I thought “they’ve probably learned a lot and improved since then” so ordered a garden building. Delivery date confirmed so took the day off.

Driver arrived, nice chap and helpful. Helped me unload and store the parts in the garage.

So, we checked everything and found that the critical fixings pack missing. Driver got straight on the phone and asked if the office could send another one.

Since then, the only contact I’ve had with this company has been initiated by me. I’ve not received any calls and only vague comments about emails being sent to the production teams who will get back to me.

Avoid this company.

  • Incomplete and damaged

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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