Ernest Wright and Son Ltd - www.ernestwright.co.uk

I have a few pairs of Ernest Wright scissors and I cannot rate the quality high enough.

The last pair I received had a slight flaw but when I enquired about a repair there was no hesitation and I received a brand new pair by return of post.

I have found the cusomer care second to none and would recommend Ernest Wright Scissors to anyone looking for a precision instrument which is both a good investment and a beautiful piece of workmanship.

I was fascinated by this company after seeing the videos and ordered 3 pairs of scissors for my birthday. Ordered by phone and spoke to a very pleasant lady, scissors arrived quickly and I liked the cerificate included. Super product.

I've bored people stupid with talking about my scissors but as soon as they saw The Putter, everyone was as interested as me and I'm sure will be ordering as well. I've certainly asked for more pairs and hopefully lots more people will order to ensure the company will be around for a very long time.

Ernest Wright & Son is a small company who sell handmade quality products. They have been inundated with orders after a film was made about their products which went viral.

I tried contacting them via email and Facebook without success but I wasn't going to let this stop me finding out the information I needed,so I went to their shop/factory at broad lane Sheffield.

I had no trouble parking you can do pay and display or there is free on street parking. The shop is wonderful selling all sorts of goods from every type of scissor you may need to knives, pin cushions etc.

They are very helpful explaining all you might need to know,they let me try the scissors and gave me plenty of advise. They also said if the scissors wasn't right I could Change them.

They also do sharpening service. I would fully recommend them and wish them all the success they deserve so let's support our uk made products they might cost a little more but you get what you pay for ie quality

Much is made of the fact that this is one of the last scissor companies in the UK - and if their service is anything to go by its no great surprise!

Like many I enjoyed the item on the BBC website about them and thought I would give them some support - sadly my faith in british manufacturing has been dealt an almost fatal blow - some businesses are destined to fail if they cannot adapt to the online age - this is one such business - months passed - emails were sent on a weekly basis - phonecalls were made - no replywas ever sent - no phone was ever answered!!!! After four months I contacted my bank and had the payment reversed.

I have still to make any form of contact with this business. It is shocking that they could not adapt - take advantage of this burst of interest and grasp the opportunity offered by the BBC's publicity.

If this is British manufacturing at its best we are doomed. I think the owners of this business should be thoroughly ashamed of their lack of customer service - an apology to all their customers is required before they slide slowly into oblivion!

Good quality product, I placed an order and then called the company 2 days later and they said they had a 3 week lead time, they offered to post it the same day which they did and I received them the next day.

Would recommend!!

You know these will be excellent scissors the moment you see them - and they work fantastically. Replaced cheap nail scissors with a pair of these. The quality is outstanding, and I've ordered other types to replace the other cheap ones I've got around the place. Backed up by feeling you're part of helping to keep a small company going, hearing the stories in the updates I'm getting from them. I'm telling others about the great work these people do and hope they also order. Just don't expect them to arrive rapidly given the unprecedented interest. Many thanks!

Its quite simple - after watching a short story about the small firm making scissors on bbc, I decided to order online. Placed order, paid via PayPal, weeks went by no scissors. I then decided to write them no response, tried again same results. Finally opened a complaint via PayPal they couldn't get a response and ultimately refunded my money. Thus, with that said, I didn't get a chance to evaluate the scissors. If you plan to buy them in a store or from amazon maybe you will be ok, but certainly do not order direct.

A quality UK product made in the traditional way. Pity I have only recently come to hear of these artisans. I go through scissors, or the plastic handles to be precise, very quickly but not these.

I recently saw the BBC news article covering the declining scissor industry in the UK and realised what a skilled job a scissor 'Putter' has.

The possibility of losing yet another industry that provides unique handmade quality goods manufactured right here in the UK is concerning and typical of todays throw away society. I wanted a set of scissors that I can rely on to do the job for years to come and if looked after properly will never have to be replaced again. This is where Ernest Wright & Sons come in. One of the last quality scissor makers in the world not just the UK.

I have purchased/ordered several pairs of scissors from them and quite frankly do not care how long they take to arrive as long as they are handmade by a skilled craftsman as promised. This means they will be unique and quite frankly without comparison, because you can rest assured very little else is, in this world anymore!

I ordered a pair of left-handed, general purpose scissors for my husband. The scissors I received from Ernest Wright are the finest I have ever purchased and are precisely what was advertised on their website. The company very clearly communicated to me that there may be some delays in processing and delivering my order due to a video of theirs that went viral causing their workload to be exponentially increased. The only regret I have about ordering from this company is that I didn't get myself a pair of their sewing scissors and I fully intend to fix that mistake! Both my husband and I are thrilled to have found such a well-crafted product.