Poor customer service, Month late

★★☆☆☆
2.3 / 5
33% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Wantlaminate's review of Discount Flooring Depot - www.discountflooringdepot.co.uk

★☆☆☆☆

“Poor customer service, Month late ”

Written on: 24/09/2021 by Wantlaminate (1 review written)

Ordered flooring that was stated as in stock, and picked a delivery date 4 days later. I had someone wait at home all day awaiting arrival. No communication until 1730 stating they did not have it in stock until 4 weeks later. The website was still showing as them holding it available for delivery within 4 days. Avoid.

  • Waterproof Laminate

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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