written by on 29/01/2021
FAULTY PRODUCT - SHOCKINGLY BAD CUSTOMER SERVICE - AVOID
Bought Christmas lights from them and they looked great, to begin with, they were nice and bright but after 2 days of being up, a big strip of lights failed.
I reported to the supplier Cheaper Online LTD, that they were faulty, and they agreed on a return.
They then emailed me to tell me they received the product, they tested them, and they were working fine so they will not be issuing a refund.
What makes it even worse, they refused to return the product to me? Very questionable way of doing business.
Judging by other reviews ONLINE this is not an isolated incident.
As rated by our community of reviewers