written by grahamrrrrrrrr on 31/01/2013
MY WEB ORDER WAS£129.88,MY DISPATCHED ORDER WAS £91.90, MY VISA BILL WAS £129.88,THEY DO NOT BELIEVE ME,HAVE HAD TO SEND THEM MY VISA BILL.THEY APPARENTLY DO NOT KEEP RECORDS OF ORDERS AND PAYMENTS.
WILL HAVE TO GO TO SMALL CLAIMS COURT.
DO NOT USE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Suziehopkins's Response to grahamrrrrrrrr's Review
Written on: 01/02/2013
Dear Sir,
I am extremely sorry to hear about the problem you have encountered. I can assure you that, at Simply Supplements, we are committed to providing the highest levels of customer service and care.
Please can you provide your order number so that I can personally investigate this matter for you and ensure that it is resolved quickly. If you would like to contact me directly please email [email protected] and mark your email FAO Suzanne.
Again, please accept my apologies for the inconvenience you have experienced
Best wishes
Suzie Hopkins
Simply Supplements