
MedexLine Inc - www.medexline.com
Customer Service
Quality of website
Value For Money
MedexLine Inc - www.medexline.com
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User Reviews
Customer Service
Quality of website
Value For Money
Worst Customer Service Ever Had!
On 7-27-2015, I ordered a product #70-3443, rolls of labels for lab machine, it said instock My card was charged. On 8-6-15 I called to check status and the man that answered the phone just said hello, not the business name and when I told him I was checking on an order, he told me to call back in 20 minutes while he looked into it, called him back in the 20 minutes and he still just answered hello, and he told me the product will ship out on 8/11 or 8/12/15. It is not 8/18/15, still no product and I called again, and guy still answered hello, [he never says business name}
he said he will have to check on this and call me back.
False Advertising And Poor Support
I ordered a U-shaped table for $444. Website says free shipping over $400. A month later, no product yet my card was charged the $444. I left voicemails and email for a week, no response. Finally someone picked up and said shipping would be $280 more. As soon as I said "no thanks, please refund the card", he said "no problem" and hung up. No confirmation number. Now I'm left wondering if I'll see the refund.
Customer Service
Never Received Product
On 06/20/2014, I ordered Seracult Developer for Fecal Occult Blood Tests at $30.93 with shipping. My credit card was charged. No shipping is shown. I never received the product. Today is 07/21/2014.
Beware.
Customer Service
Quality of website
Value For Money
I Ordered An X-cel M6/mm Self-contained Transporta
I ordered an X-Cel M6/MM Self-Contained Transportable Mobile X-Ray Unit and my order was shipped within 24 hours and I received my order within one week. I knew that I cannot blame medexline, once the shipment is out of their hands. The unit I received was the exact one I was looking for. Thanks to medexline. Your customer service people very courteous and they did an extraordinary job. They were very knowledgeable. They answered all my questions before I even ordered my unit. They educated me with several of my key questions.
I know about medexline that they will deliver equipments fastly....my friend ordered one Arrow Cap Obturator. they delivered within two days..thanks for your customer service...
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