Absolutely Disgusted

Half Price Perfumes www.halfpriceperfumes.co.uk
★★★☆☆
2.6
44.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

CheyenneGH's review of Half Price Perfumes www.halfpriceperfumes.co.uk

“Absolutely Disgusted ”

★☆☆☆☆

written by CheyenneGH on 13/04/2015

After weeks of waiting for my items to come back into stock (I wasn't told this at the time of transaction, funnily enough!)I was finally told that my items were shipped in two separate packages on Thursday 2nd April. I am still waiting. Even with the Easter Bank Holiday Weekend they should still have been here by now. I paid for first class delivery, what a waste of money! I have contacted the company several times and their customer service has been nothing short of atrocious! They couldn't even tell me which courier company they used! I was told someone would track my packages for me, that didn't happen. I asked for the tracking/receipt/order numbers so I could chase the matter up myself, that didn't happen either. They have now stopped responding to my emails altogether, both via the website and on their FB page where I have repeatedly asked an admin to contact me. I feel like I'm hitting a wall, Half Price Perfumes won't respond to me and I can't get the tracking info to do it myself! I feel completely robbed, and it's disgusting because I've spent a lot of money with this company. How can they get away with this? I really want to take the matter further, has anyone else gone down this road? Looking at all these awful reviews of people going through the same situation as me is utterly unbelievable, this fraudulent company must be stopped!!

  • Pharmaceutical items

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

Was this review helpful? 0 0