written by on 09/10/2015
I purchased products from this site a few times without much problem ( They do deliver later than expected but not a big deal). However, this last time, I spent a lot of money purchasing quite a few products and it is when I had the bad experience. I was supposed to receive 2 packages, but the second one never arrived. What is very upsetting is that customer service does not exist at all! When you send an email, you never get an answer, you try calling; no response, I even tried to use the service they offer in the web ( call back in less than 30 min) without luck as nobody ever called me back. So I paid a lot of money and I can't even talk with a human being to try sorting out the delivery issue!
I am suing them and would never use this site ever again!
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