Worse customer service

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Boots Reviews
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Blackburnqg171's review of Boots Reviews - www.boots.com

“Worse customer service ”

★☆☆☆☆

written by Blackburnqg171 on 21/04/2022

Worse customer service
I sent screenshots that prove that I did pay £4.95 for next day delivery & I only had £1.20 refunded.

I paid for next day delivery & didn’t receive that service

The link for “forgot password” is still not sent me a email to reset my password

The points from this order didn’t go on my points card, I did put my card number in when ordering

  • My items £25.79 + next day delivery £4.95 = £30.74

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

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