Better Chemist - www.betterchemist.com

Click here if this is your business
Better Chemist - www.betterchemist.com
★★★★☆
4.3
85.0% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Better Chemist - www.betterchemist.com - Ask a question now

Media Gallery for Better Chemist - www.betterchemist.com

Refine your search

Showing star rating of:

(cancel refinement)
  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

“No delivery after over a month, very disappointed”

★★☆☆☆

written by MariaSapp on 31/01/2017

Ordered on Dec. 20th, had not received my order after a month, tried repeatedly to contact company. They finally replied that my order must have gotten lost over the holidays, though they provided no proof that they'd actually shipped it in the first place. I requested re-shipment with tracking, so I could see my order in transit. They refused. To their credit, they offered a refund, but a) I have no idea whether they would have honored that (haven't received a refund yet) and b) after over a month of waiting, emailing, and getting no response, I feel that I deserved a guaranteed order. So, bottom line: I wouldn't trust these people, their customer service department is unresponsive, shipping unreliable. If you actually need medication, this is not a company you can count on. I will not be ordering from them again.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer

Our helpful community of likeminded people will be happy to answer any questions that you have.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

overview