Beware people of sending gifts from this site!

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PatrickMD's review of Vintage Wine Gifts www.vintagewinegifts.co.uk

★☆☆☆☆

“Beware people of sending gifts from this site!”

Written on: 01/01/2016 by PatrickMD (1 review written)

For the third time in 4 years different members of my family and friends have tried to send me a gift from this site. One was a red which arrived with the presentation box broken and just could not get them to respond on sending a replacement. Both the second two were supposedly good vintage Chablis's as everyone knows I'm a bit of a fanatic about this wine and on both occasions the wine was completely undrinkable. I have passed this on to as many people as I know and it is hard to tell someone who has purchased you an expensive gift that the quality was rubbish but at least they won't waste their money again!

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Vintagewinegiftsteam's Response to PatrickMD's Review

Written on: 28/12/2016

Dear Reviewer, it is untrue that we don't respond. All our bottles can be replaced within a year of purchase if the bottle is corked. We are always here to provide solutions to any problem related to our products, and we do so immediately by email or phone.

Please note that If a customer is not happy with a bottle we fully refund when the item is returned.

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