written by Plantsman on 02/11/2016
I ordered 2 x 500g of Tilda Basmati rice at their list price of £2.45 each. After collecting the order the Tilda packets were clearly marked as RRP £1.99.
The book I bought was £7.99...also available at WHSmith for £5.99!!
The reply to my email highlighting this overcharging was:
"We offered our goods at a price you were prepared to pay."
"We will not beholden to price marks the manufacturer tries to enforce on us…"
The answer says it all!!
I couldn't pay by Credit Card as their Sage system wouldn't accept.
Phoning was a waste of time, all calls were answerphone messages.
A very unprofessional company and has little concern about customer's views and concerns.
Not recommended!!
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