Hatton Garden Refinery Reviews - www.hattongardenrefinery.com

★★★★☆
4.2 / 5
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Media Gallery for Hatton Garden Refinery - www.hattongardenrefinery.com

Hatton Garden Refinery - www.hattongardenrefinery.com

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★★☆☆☆

“Beware...”

Written on: 03/05/2015 by Martintx290 (1 review written)

I sent some gold off to Hatton Garden refinery yesterday. I received payment for the gold today but no one called me or emailed me with a price for the gold. The price I got was a bit more than the high street but not nearly as much as was quoted on the website. I would not recommend this company and have emailed them asking why no one contacted me… Read Full Review

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★★☆☆☆

“Totally Unprofessional ”

Written on: 13/04/2015 by sopranogirl (1 review written)

I sent dental gold to Hatton Garden Refinery on 2nd April 2015 and it was received and signed for on 9th April 2015. I have heard nothing from them either by phone or email despite me calling and emailing them several times. I am fully aware of the robbery that took place at Hatton Garden over the Easter weekend and I appreciate this may have contributed initially to the delay in contacting me. However as my items arrived and we're signed for after this, 5 days ago, I expected to have been… Read Full Review

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★★☆☆☆

“Price on website not paid”

Written on: 19/01/2015 by kellypants (1 review written)

The day they would have received my gold the price quoted on their website was £9.95 per gram for 9 carat. I know this because the gold was sent by special delivery. I emailed asking when I would get my quote. I was advised an email had been sent and funds had been paid into my nominated bank account. I never received the quote and did not send any confirmation saying I had accepted their quote. The price offered was £8.01 per gram. I advised them I was unhappy with this quote and wanted my… Read Full Review

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★★☆☆☆

“incorrect assessment of the carat rating. beware. ”

Written on: 06/11/2014 by cris.egan (2 reviews written)

I read the reviews, all seemed in order. I sent a mixed bag of items to them. First I ordered a gold pack.It never arrived. I contacted them and they agreed to refund the cost of secure delivery. I sent this mixed bag which had been assessed by 3 different jewelers. To my surprise their offer was about 150 pounds lower than expected. I questioned this, was told that their " latest equipment " had evaluated 18 carat gold at 9 This was for non hallmarked items. As it was for quite a large piece… Read Full Review

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★★☆☆☆

“Wouldn't use again”

Written on: 05/02/2014

I knew the exact weight and carat of my gold and had already received a valuation from two local reputable jewellers. Following the very good reviews I decided to send my gold to Hatton Garden Refinery as they were offering a higher price. On the day I knew I would receive my offer from them I continually tracked the value on their online calculator . They called me and confirmed the weight and carat and then offered me considerably less than had been showing on their calculator that day… Read Full Review

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