Hatton Garden Refinery Reviews - www.hattongardenrefinery.com

★★★★☆
4.2 / 5
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Media Gallery for Hatton Garden Refinery - www.hattongardenrefinery.com

Hatton Garden Refinery - www.hattongardenrefinery.com

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★☆☆☆☆

“ DO NOT USE!!”

Written on: 18/05/2015 by Xaviery279 (1 review written)

My wife received a quote via their website and after accepting the offer and sending off her late fathers gold jewellery, she received a bank transfer from a "Adam Grossman" nearly £100 short of the online quote!! After attempting to contact the company via telephone, we have had a ZERO response! We will be contacting the TRADING STANDARDS TEAM about this Company and urge any vulnerable people to AVOID THIS BUSINESS at all costs!! … Read Full Review

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★☆☆☆☆

“UNCONTACTABLE. GOLD SENT.NO MONEY”

Written on: 15/05/2015 by Alans242 (1 review written)

AVOID AT ALL COSTS!!!I sent my gold in the pack they sent to me and that was it!! No money was received from them and I have tried to contact them daily on the phone with no response and the e mail address bounces straight back with a message saying that it is not a valid e mail address!!! They don't have a shop so there is no way to get my money without going down a very costly path. Please be very careful before parting with your valuable items, I wish there had been a review at the time to… Read Full Review

Lalgal's Comment

Written on: 07/07/2015

Hi there, did you get any response from them in the end I have taken them to court and they seem to have vanished of the face of the earth.

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Dehelima's Comment

Written on: 10/07/2015

Having similar problems. Throwing good money after bad. Even though i received SOME money from this company, it was a £182.48p shortfall of what they initially quoted. Am taking them to court, but as you say, they seem to have vanished. If it is of any help, i do have another address. I have sent FOUR recorded delivery letters to this address, and have been signed for by "MATRIX". No reply however. MATRIX BUSINESS CENTRE, HIGHVIEW HOUSE, 167 STATION ROAD, EDGWARE, HA8 7JU.
To take them to court costs me another £35=; this is returnable if found in my favour.

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Lalgal's Comment

Written on: 19/10/2015

I paid for court fees and it was ruled in my favour HGR now owe me just under £700 i could have paid for bailifs to go and collect but what is the point if they have vanished it would be another £100 down the drain.

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★☆☆☆☆

“I posted gold off to them on march 3rd and recieved...”

Written on: 06/05/2015 by ianmaccano (1 review written)

I posted gold off to them on march 3rd and recieved £980 on the 5th march, a shortfall of £259.51. I rang thier number and left a message for them not to scrap my gold and to contact me. Upon advice from C.B I sent a signed for letter to the address on website and this was returned 11 days latter, NOT AT THIS ADDRESS.. They emailed me and said they emailed me with the price but I never got any message from them and they never telephoned me....I am now in the process of taking them to courT… Read Full Review

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★☆☆☆☆

“Avoid this company”

Written on: 21/04/2015 by Mahoneyvd148 (1 review written)

Posted 40g of 10K gold in the form of a chain and a 1.9g platinum ring. Online quotes from their website gave a figure of £431.46 just for the gold. The package was signed for the next day and heard nothing further from them that day. Contacted a day later to be told they'd had a delay picking up their deliveries and that they'd tried to contact me (which they hadn't). Heard nothing further from them but had a mysterious payment go into the bank for the sum of £314. Obviously I'm not at all… Read Full Review

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★☆☆☆☆

“WHY MAKE PROMISES YOU CAN'T KEEP??? AVOID, AVOID, AVOID.”

Written on: 11/04/2015

Posted 97.6 grams of 9ct gold, in their envelope, on 07/04/2015. Delivered and signed for on 09/04/2015 a/m. Their literature PROMISES that it will be weighed, and customer contacted within 48 hours. Now 11/04/2015 at 12 noon. Sent three emails and phoned three times, to be greeted by answer machine. All my details left with them. THEY STILL HAVE NOT CONTACTED ME. Have stayed indoors waiting all this time. For obvious reasons i am VERY WORRIED. It is now begining to affect my health. At… Read Full Review

Lalgal's Comment

Written on: 23/04/2015

same with me ive taken a case out against them and I have been advised to go to small claims court, my mother left me this gold when she passed away,ill take my chances in court.

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Ianmaccano's Comment

Written on: 06/05/2015

Good for you, I am trying to get £259.51 shortfall of promised payment. It nows looks like i will be going to court.

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★☆☆☆☆

“Funeral expenses ”

Written on: 11/04/2015 by Jockyormerod (1 review written)

After losing both my parents within weeks of each other and being the only child you can imagine the cost I'm on the sick myself I couldn't get all the money together so I made the heartbreaking decision to sell there gold to pay the rest of the bill because until I do I canot collect my parents ashes and bring them home. I sent the gold off to Hatton garden refinery I wasn't happy with the offer so I sent the money back that was two weeks ago and I've still not got my gold back I've sent many… Read Full Review

Jockyormerod's Response to Jockyormerod's Review

Written on: 13/04/2015

I've still had no replys from anywhere please is there anyone out there that can help me or give me advice on what to do I just want to bring my parents ashes home many thanks

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