Simply terrible attitude

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skBradshaw225's review of Virgin Experience Days www.virginexperiencedays.co.uk

★☆☆☆☆

“Simply terrible attitude”

Written on: 12/06/2019 by skBradshaw225 (1 review written)

Rang up two hours before the booking to inform someone there that I was ill and couldn't attend - please could they give me an alternative date instead. "I'm sorry, sir, we have a 48-hour cancellation policy". The thing is the restaurant wasn't full. They hadn't turned people away because AS SOON AS I CALLED THEY KNEW WHO I WAS!!! Could have easily offered me an alternative date - just a dreadful experience after my stepdaughter had so generously gifted us the experience. Shane on you.

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