Customer service falls short

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★★☆☆☆
2.1
From 10 reviews
30.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Lynnpics's review of Unwind www.bathandunwind.com

“Customer service falls short”

★★☆☆☆

written by Lynnpics on 03/03/2016

I've ordered many products from them over the course of numerous years. This is the first time that I've complained about a product...flight stick, complexion booster By DuWop.
Not only did it take multiple customer service agents to respond over the course of a month but their logic and eventual denial of what was truly a dry, cakey, defective, old product prodded me to write this review. I can only vote with my wallet and from now on it won't be with Bath and Unwind.

  • Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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