Poor service

Theatre Gift Vouchers - www.theatregiftvouchers.co.uk
★★★★★
4.5
From 204 reviews
92.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

137McLean's review of Theatre Gift Vouchers - www.theatregiftvouchers.co.uk

“Poor service”

★☆☆☆☆

written by 137McLean on 07/11/2015

Vouchers to the incorrect value and which should have been sent to another customer were sent to my friend. This led to confusion as she was not the person named on the vouchers and she didnt' receive the vouchers intended for her as a surprise birthday gift. Despite taking this up with customer service and receiving an assurance from them that vouchers to the correct value would be sent to my friend urgently, they were in fact sent to the entirely wrong address several days later. I then subsequently had to do a lot of tracking down to find them and get them re-routed to my friend. I found the whole service inefficient and would not recommend or use them again.

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Value For Money

write a review
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!