Disappointing

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Buy A Gift - www.buyagift.co.uk
★★★★☆
3.6
69.0% of users recommend this
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PhoenixEvans1970's review of Buy A Gift - www.buyagift.co.uk

“Disappointing”

★☆☆☆☆

written by PhoenixEvans1970 on 11/10/2019

First impressions.. cold and unwelcoming. Was told to sit anywhere so did and the man said that were we expecting anyone else as we need to move from the table of six so sat on a table which was too bright lights.

The waiter was very matter of fact and said we were only to order up to £11.50 and that we could swap the wine for two beers only.

The food came and was very average and bland if Im honest.

We didn't have desert .. the bill came to £20 as we ordered two more beers and extra potatoes plus my fiancé had a slightly more expensive main meal. They put 10% service charge on the bill... Very disappointing and wouldn't recommend.

  • Goods purchased & cost

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Jonathangibbons's Comment

Written on: 17/10/2019

Sorry to hear that you had a negative experience, but this is a review of the restaurant you were at (presumably), not a review of buyagift.co.uk.

I am looking at buying a gift experience, but this review isn't actually helpful in determining if the company I am dealing with (buyagift) are legitimate, what their customer care is like, etc.

Did you have any problems redeeming the voucher or anything like that?

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Buyagift Helper's Comment

Written on: 30/10/2019

Hi there, thanks for your feedback about your recent experience,

I am sorry to hear this did not meet your expectations. We do include a sample menu on our website both pre and post purchase to give you an indication of what to expect, I am sorry this was missed.

I've passed your feedback on to the provider to make them aware of your comments and allow them to make improvements where possible in future.

Thanks again for taking the time to leave us your review!

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