Be VERY Careful!

Click here if this is your business
Big Fish Games www.bigfishgames.com
★★★☆☆
2.7
37.0% of users recommend this
  • Content

  • Value For Money

Click here if this is your business

Fazak's review of Big Fish Games www.bigfishgames.com

“Be VERY Careful!”

★☆☆☆☆

written by Fazak on 26/07/2012

I have tried the trial games on a number of occasions and have been very happy with them.
Decided to buy 2 games as a once off- I didnt realise they were going to charge on an ongoing basis.
This doesn't appear as a direct debit on your account- they just take your money directly- so you don't notice unless you examine your bank statements carefully.
You cannot cancel this-- I have contacted Halifax and they have said this is particularly dangerous as companies like this have your details and there's nothing to stop your account being cleared out!!!

I cancelled the 'subscription' in May but they have continued to withdraw money--------

I have e-mailed them directly and an automated message said they'll respond 72 hours-- that was 4 days ago.

Getting worried now!!!

  • Content

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0