WARNING! Be cautious when sending flowers

WARNING-!!!!!
BE SURE YOU SIGN YOUR NAME ( first and last- if the person you know, knows more than one person of the same name)- or the "recipient" will not be able to thank you! ( and it is frustrating)- their policy is to send an e-mail to the sender- ??? what it says-
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- FYI I spoke to multiple people on phone- polite, but very difficult to understand and not forthcoming with actual policy/ procedure until after they got a bunch more of my demographic info to put in their system.

-WOULD it hurt the sender's privacy to
A) tell a recipient with this concern up front that this is what they do ( I talked to 3 different people and the 1st person said a supervisor would call me back the next day- > than a week later- no call)
B)have a drop down menu of what they include in the letter to the sender ( purchaser) of the flowers) -such as -1) the person you sent the flowers to knows more that one person with the same first name)-- 2)your name was not included in the card. 3) the person you sent flowers to would like to thank you and cannot find a current phone # or address for you.-- 4)?- free type option.
5)- option of order code connected to online messaging system where a thank you could be sent to everyone in instant time ( they have the pieces of data with order # and sender's e-mail- they could link the 2 in a way that is blinded to the recipient, but the recipient could still send their own message including any concerns re: identity).