I ordered the products of 1000 INR and they sent me the products of just 398 INR. When I asked them for a refund, they said it is not possible due to technical restrictions and they have added delivery charges. How delivery charges can be twice the product of the item. They delivered the products without informing me. Do not buy anything from this website.

I ordered a flower basket for my mother on mother's day. They did not deliver anything and texted me on Facebook that my ordered were delivered. They ruined my moms special day.

These guys collect extra money for early delivery asking PIN code but they never deliver on time.. I paid money for delivery to be done before 10 am and even after constant follow up with them on chats, they couldn't trace the order or the delivery person.. and ultimately came back saying it will be delivered by 5 pm.. even near this time, the recipient did not receive anything..  this review dosnt allow to attach screenshot, otherwise I would have added a snapshot of whatsapp chat with their customer care.. pathetic and ridiculous

I ordered a plum cake from the website picture. It costed a lot of money. When the cake was delivered, it was dry and looked like an ugly brown cake nothing like the picture. They told me the pictures don't match the actual cake being delivered. That is false advertising. They told me nothing can be done. Don't use this service. The cake was a bust and embarrassing to the receiver.

I ordered strawberry birthday cake and single rose. The rose was not delivered. The cake was different what I ordered. There were no strawberry on top of cake as described and pictured. They provided cheap product and misguide me with wrong picture and description. Also took additional price for rose but not delivered. I logged complain but nobody replied. Complain detail: Product received not matched with order - Ref. No. CSDko-268201455

How are these people allowed to do business. I orders rakhee and gift and was promised delivery, It has been 2 days and yet no delivery. I called up continuously for 2 days and no one answer. they did answer once and the lady was very rude and just hung up on me saying they are very busy!!! 1 Star is Bad. What is Very Bad DONT USE THEM

I had requested for a cake to be delivered on the 13th of June.First when I placed the order I did not recieve any confirmation however the money was debited and had to follow up to confirm on which I was asked to call back after an hour,next I had to follow up to check the status as the order was not delivered yesterday(13th) and today when i checked with the customer service, this is after I receibved no reply on the mail query or website of the order status rep was absolutely disgusting. I requested the rep that the reciepent has an evening flight and the order needs to be delivered by noon, he was absolutely unhelpful and rude. He said that they have done whatever he could and that's it.Such an appauling service and such unhelpful customer service reps, that I don t think I shall bother using your service again or recommend it to anyone else

Booked a order for fresh flowers as birthday present. The order was booked 1 day before the scheduled delivery date. Request was made to deliver by morning on the scheduled date. Flowers were not delivered on that day even after repeated calls to the customer service . Stale flowers without the accompanying gift delivered one day after the schedule date. Customer service not willing to listen to breach of delivery commitment issue. Kolkataonlineflorists do not honor commits neither do they comply service aggrements.

I ordered flowers and gifts to be delivered for 50th Anniversary celebration on 12th January 2014, 11am from Kolkataflorists. Quite irresponsibly a person called up the recipient on the evening of 13th January 2014 wanting to deliver the flowers.On complaining and asking my money back,I am repeatedly getting most unconvincing emails. The whole intention of surprising or congratulating on the occassion of wedding anniversary has been spoilt and I have been embarrassed. The Customer care officials are repetaedly responding with absolute baseless emauls with no mention of returning the money.They are also not ready to give the contact details of any one of Managerial level to talk to.This company is a cheat with no commitment & may spoil your happy occassions.BEWARE!!!!!!!!!!!!!!!!

Avoid using this website; they are hopeless We bought some flowers for delivery to a funeral which we were unable to attend. The website only allows 100 characters for a message but did not clearly state this and allowed full payment. We realised straight away and phoned to change the message but no answer on any of their telephone numbers. We then e-mailed but received the reply : DEBARATI1 ( 6/21/2013 3:49:34 PM ) :Dear Sir, Greetings From us!! This is to inform you that your order has been processed from our end so it is not possible to modify the message right now. You can also contact us on our 24 hrs customer service no. 9230765100, 9230721098, 9230721101 for further details. Thank you for visiting our website. Yours faithfully, Customer Care Executive We eventually managed to speak to a customer support person who was really unhelpful and rude and put the phone down on me whilst talking to him. I would strongly recommend NOT to use this company and use other web sites to send flowers.