written by on 24/02/2013
I totally agree with all the previous complaints above. EXTREMELY UNPLEASANT experience. I ordered a bouquet for my girlfriend since 26 of Jan. It was suppose to be delivered on the 14 Feb at 11 sharp. I got the confirmation and everything, but the flowers never get there when the day came. I emailed them, but no answered. I even tried to call them on their provided phone number on the website and Paypal, but no answer from the number provided on the website. Anyway it was interesting that the provided number on paypal actually was some guy number in Chiang Mai. So I advised the guy to go to the local police and filed a formal complaint on business fraud. By day end, My girlfriend was really mad, and it ended up ruining the surprise. I also filed a formal escalated complaint on Paypal that evening. The next morning the company got back to me and apologized. They said that their system was down and their orders got all mess up. Right I don't believed that lol. They promised that they will specially take care of the order by noon of the Feb 15. I called them by noon again, but they tried to play dumb and said whose said we're going to take care of your order. That just got me really and I gave them a deadline to deliver the flowers by 3 before I go to the police. They sent me the email say that the flowers was delivered per my request, but no evidence of delivery what so ever. I talked to this [name removed] guy and he tried to play dumb on me. He never clarified what actually happened. I totally have no idea if the order got there or not. Any how, I have contacted the local police and they are investigating and hopefully they will catch these cheaters soon. Since, I didn't get the service that I paid for, and I think I am entitled for a full refund no matter what. P.S. Please [name removed] get back to replying my email. I am the only one that say you are playing dumb and do not give me the answer to the question that I ask.
written by on 14/02/2013
Day like valentine are important for some people special who are far away from there loved ones. Using of GoGoFlorist was very unpleasant experience as I couldn't get flowers to my loved one. Even the contact number on website is not in in use. 1st it's cell number no landline or fixed number. Very bad. Some persons even mention that he didn't get his delivery and also his money. He named them cheaters. I reckon not to use this service specially on special day like that. Valentine. Adnan
written by on 14/02/2013
The company delivered roses with a Halloween teddy bear in a valentines day . They also did not attached the card as customer ordered. After a couple complaints, I got another bear with a ugly peice of paper that has handwriting with a blue point pen on it. The paper looks very cheap and was stapled with the bear. The pictures that they present their product in the website is like a dream compare to what you get it in reality. The service that they offered..... Speechless!!!!!! The whole thing is rubbish.
written by DO_NOT_USE_gogoflorist on 13/02/2013
I was trying to send my wife flowers for Valentine's Day. Gogoflorist took my money and said they would deliver that day. The following day I sent an email asking what happen, and they never responded. The next day they sent an emailing stating the whole staff is sick and they cannot deliver my purchase. So you're telling me the whole staff is sick and you have no fill ins for the sick people. An extremly selfish company that will not provide the service they guarantee, and if they do give you your money back it takes a half a month to get it. I fully advise you not to use gogoflorist, and become a victim like myself. KEEP YOUR MONEY, for another florist company that will stick to their word and deliver what you purchase
written by on 13/02/2013
Last week I ordered flowers and a cake for my wife's birthday for delivery on 11/Feb. I am well aware that this falls into the Valentines Day mad rush. I made sure to check that they deliver anywhere in Thailand since my wife is visiting family in Nongbulamphu (Esan). Order placed. Email acknowledgement of order received. THAN nothing until I inquired about the confirmation email on order being delivered. I got a email saying delivery can not be made due to where the wife lived. No acknowledgement in my query as to refund back to my credit card. Not recommended
written by Sandra.E on 18/01/2013
During my first marriage anniversary went to "Flowers Thailand". They provided me excellent services. Their staff are so much friendly and cooperative. They gave me my desirable flowers as I wanted. I have recommended them some of my friends! Not only friends but also highly recommended for all!!!
written by Andrew.A. on 18/01/2013
During my 1st marriage anniversary day bought some flowers from "Flowers Thailand" shop. They provided me very low price than others and the quality of flowers was quite good. I enjoyed it very much and my wife also. Thanks!!
written by Willie.J on 17/01/2013
Staff of "Thailand gogoflorist: flower shop is very smart and friendly. They discussed with me details about their services. We discussed long with their staff. Really they are very very friendly. In future use will take more flower from this shop.
written by slater1 on 05/03/2012
I ordered some roses and lilies for Valentines day. I live in the states and gogoflorist send these to my girlfriend who lives in central Bangkok. The flowers were great, and the service was first class. When they send the flowers they took a picture of her and this was then sent to me in an email. The flowers they sent were really beautiful and it was great to see she was so happy with them. I would recommend gogoflorist.com to anyone who would like to send flowers in Thailand
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