Flowers24Hours a Disgrace to decent florists everywhere

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★★★☆☆
2.6
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luisamcsweeney's review of Flowers 24 Hours www.flowers24hours.co.uk

“Flowers24Hours a Disgrace to decent florists everywhere”

★☆☆☆☆

written by luisamcsweeney on 17/08/2017

My commplaint is the same at the negative ones below and follows a very similar story. Fantastic site draws you in with amazing images at premium prices. Company under the cloak of their Ts&Cs which state "they can substitute flowers if not in stock", actually mean they WILL substitute flowers to half the value you pay, that the flowers will be old stock, so they gain even more profit and will be arranged by unskilled workers (would love to call them florists but that would be an insult to all of the real florists out there)so your bouquet looks like a haystack. They acted with contempt when I complained and after initially being offered a box of chocolates as compensation was then offered £15 plus 20% off my next order then after further complaints £21 plus 20% off my next order. Now they have gone quiet and not responded. I want my hard earned money back £51! If you are reading this, lovely owner of Flowers24hours and you have a shred of decency and a will to build a good customer base GIVE ME MY MONEY BACK!

  • Flowers

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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