Frozen flowers an or withered flowers.

Bloomex www.bloomex.ca
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4.3
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ketza's review of Bloomex www.bloomex.ca

“Frozen flowers an or withered flowers. ”

★☆☆☆☆

written by ketza on 22/05/2021

I've ordered 3 times from Bloomex and it was a very bad experience. First time I ordered flowers for my sister in law's birthday. When flowers were delivered she was gone shopping and the courier left the box at the door. March 12 and -15º outside. Flowers froze. Replacement was sent and it was OK.

Second order was in December. The party was at home when delivered and once again the flowers were frozen in the box. It froze in the courier' truck. Replacement was OK.

Third order. the Bloomex' ad stated: "To allow these beautiful flowers to last much longer, they are shipped fresh, budding and ready to bloom". The party sent me pictures of the flowers a few hours after delivery. I did order 12 roses but she had only 9 in the jar. She stated 3 were dead in the box and the 9 left looked like they were a week old. Probably recovered from a funeral home or a cemetery. Wish I could post pictures but Bloomex claimed it was normal. Yes normal to open the box and find 3 dead flowers that were suppose to be budding?????? I sent detailed pictures showing the dead flowers in the box and the shape of the other flowers but here's what they replied.
"Dear ....., thank you for letting us know about the feedback. Upon having reviewed the pictures sent to us we were able to determine that the arrangement you received was in accordance with our policy and item description and no damaged flower is shown. Once flowers received, the bottom of the stems should be cut and the flowers should be hydrate for about 2 hours. After, this procedure must be repeated every day. Unfortunately with the heat and transportation issues the flowers are dehydrated when they arrive. Please also note the outer petals are always left on the flowers to protect them, you may remove them. We are sorry about any inconvenience. Hope it clarifies the matter. Sincerely, Bloomex" Team

So 3 out of 3.....strike out Bloomex. Fool me once shame on you, fool me twice shame on me.......Never again will I deal with this POS company. Recommend to everyone to deal with a reputable local florist.

  • $50

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