difficult to deal with

Bloomex www.bloomex.ca
★★★★☆
4.3
From 6830 reviews
89.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Sarair109's review of Bloomex www.bloomex.ca

“difficult to deal with”

★☆☆☆☆

written by Sarair109 on 24/03/2021

I ordered flowers online, but unfortunately I made a mistake in the address. In trying to get his corrected, I sent several emails and phoned twice. Bloomex called me once and they called the recipient 5 times, but flowers were still not delivered. Bloomex said they would add some extra flowers and get them delivered the next day, That didn't happen. So, I finally got to speak to someone via the Bloomex Chat online. It was a horrible experience, wherein I had to provide information repeatedly, I had to provide my credit card info via chat, it took over an hour on chat, and I finally disconnected hoping that I would get a refund. The person on chat provided horrible customer service.

  • 90.00

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

write a review
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!