written by Trinity1989 on 20/12/2020
I ordered flowers and the flowers that was delivered and what was ordered are not only different but the presentation was horrific. It looked like a 5 year old put the flowers together. I wish I could add pictures to this review. The ribbon looked like it was the end of the role and cut in a jigsaw and tied terribly. The flowers were not what I ordered and not even trimmed to have them the same size and present nice. Instead I got random sized flowers. I am so embarrassed that the recipient received these flowers from me. Customer Service was useless.
tried blaming supply and covid but no replacement or refund was offered. only a 20$ credit to my next purchase. I would never purchase from Bloomex again so their credit is useless.
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