Appleyard Flowers Reviews - www.appleyardflowers.com

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★★☆☆☆
2.3 / 5
31% of users recommend this
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Latest Reviews

★☆☆☆☆

“Worst product. Worst customer service...truly...”

Written on: 24/05/2020 by 222Perry (1 review written)

Tesco will be a better option Tesco will be a better option. I embarrassed myself with the flowerrs I sent to my friend, my only gift for her...which got in a terible condition. Braked and just a few flowers ... no conection with what they display in the website. The interesting part came after I contact them...for a week and they didn't let any of my complaints on the website. Someone came back to me after a week offering me a £10 voucher....like I will ever risk to buy from them… Read Full Review

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★☆☆☆☆

“Terrible company - do not use! ”

Written on: 19/08/2019 by Rhodesoe243 (1 review written)

Ordered a package of flowers and prosecco for my sister for her birthday (costing £40). Due to arrive on her birthday and does not arrive, despite saying it has been delivered online. Ring up Appleyard to help, then informed that my sister will have to ring them as the delivery is in her name, despite me having ordered and payed for this and that it's supposed to be a surprise. Since then I have been frequently contacting Appleyard for help - I have payed £40 for this order - and received no… Read Full Review

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★☆☆☆☆

“Appalling product. Shoddy service. uncaring attitude”

Written on: 23/04/2019 by CeliaYork279 (1 review written)

Appallingly poor quality flowers. All dead on arrival to my 90 year old mother on Mothering Sunday. On raising this issue the company asked me to get her to email a picture of them. (She has a camera that uses film developed at Boots!). I travelled 40 miles to apologise to her and take a picture of the 5 dead roses that cost me £50. After an online conversation with Deli whose use of English was confusing I was promised a 'prompt' replacement. I had to contact the company several times when… Read Full Review

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★☆☆☆☆

“No tracking info. No guaranteed delivery.”

Written on: 21/12/2018 by HenryDaugherty (1 review written)

I placed an order with Appleyard, and selected a named delivery date, but they didn't take my email address and so I had no tracking information. When I contacted them to ask if the hamper had been delivered, they said that even though I had a named delivery day, the order can take up to 2 days after the named delivery date to be delivered! They then said they were unable to give me tracking information. I asked for a cancellation and a refund and as if by magic, a tracking reference was… Read Full Review

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★☆☆☆☆

“Poor service”

Written on: 12/07/2018 by RONNIE37 (1 review written)

I ordered a bouquet as part of a surprise for a special occasion and paid extra to have it delivered in the morning. I received an email saying it had been despatched on the morning of delivery but it had not arrived by lunchtime. I got in touch to be informed that it had not been despatched and they offered to send it the next day which was obviously too late for the surprise party! They said there was no way they could deliver the same day and offered me £10 credit as an apology which is… Read Full Review

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★☆☆☆☆

“Nice flowers, but poor logistics / website / email updates”

Written on: 06/06/2018 by JasonWhite123 (1 review written)

Placed my first order, and AppleYard charged my Paypal account. Their website had an error though, so the order never got through. I called them and requested a refund which I received the same day. Placed the same order again. On the delivery day, AppleYard sent me a generic email that due to issues with their Premium Delivery courier, they will only be able to deliver the day after, and offered to refund the delivery charges - I am yet to see my credit card statement. As I received no… Read Full Review

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★☆☆☆☆

“Charged Premium Delivery fee and left at curb of home....”

Written on: 09/05/2018 by Moody261 (1 review written)

Charged Premium Delivery fee and left at curb of home. Never knocked on door to personally deliver. Changed my order after it was placed to put "leave in safe place" and do not acknowledge they did this… Read Full Review

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★★★★★

“Perfect if you want something different”

Written on: 26/04/2018 by mkCollier319 (1 review written)

I use Appleyard as they always have unique bouquets. You pay a bit more but get what you pay for. Only had a delivery issue once when the courier let them down and they sorted it… Read Full Review

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★☆☆☆☆

“A terrible expeerience”

Written on: 15/04/2018 by JonathanForsyth1976 (2 reviews written)

Very poor quality flowers. Supermarket flowers and most certainly not the luxury flowers advertised. My wife was very disappointed on Mother's Day and they ended up going in the bin. Appleyard refused to give any refund and it took them a week to even respond. terrible company - give them a miss… Read Full Review

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★★☆☆☆

“Wasn't what I expected ”

Written on: 11/03/2018

Ordered two bouquets and not impressed at all. First bouquet, the roses were not the freshest and showing signs of wilting. Second bouquet was very poor, not much flowers and wilting! If you expect flowers to be like the photos on the website, you will be sadly disappointed. I should have paid attention to the reviews as my £60 for Mother's Day would have been better spent at M&S or Waitrose. For such an expensive purchase, I expected better!… Read Full Review

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★☆☆☆☆

“Truly awful experience”

Written on: 16/02/2018 by Biancay59 (1 review written)

Truly awful experience! My boyfriend ordered their ‘opulent’ rose bouquet which cost £60 incl £7 delivery charge and what arrived was 12 wilted, bruised and half dead roses. Customer service is shocking and no refund offered. Absolute waste of money.  I wonder if Trading Standards should be contacted as what they show on their website is so far removed from what you actually receive, although from reading reviews below and on social media sites, they have a usual habit of not delivering… Read Full Review

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★★★★★

“Beautiful blooms!”

Written on: 15/11/2017 by Martinez371 (1 review written)

Thank you Appleyard! Anniversary flowers for a lovely couple who deserve the best and the flowers they got certainly qualified… Read Full Review

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★★★★★

“Perfect for my friends birthday!”

Written on: 27/10/2017 by 286Wright (1 review written)

I always buy flowers for my friends birthday and I thought I’d try somewhere different. I came across Appleyard London and it’s safe to say my friend was so happy with the flowers I bought for her. I think the bouquet was scented lavender and it was stunning and smelt gorgeous. I’ll definitely be using Appleyard London again… Read Full Review

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★★★★★

“Beautiful Bouquet! Delivered on requested date”

Written on: 23/10/2017 by PorterPeck313 (1 review written)

Ordered these for my mum's birthday, flowers were beautiful and lasted well over a week! She was ecstatic with them. Will definitely be using again… Read Full Review

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★★★★★

“Tasteful, on time and good communication”

Written on: 20/10/2017 by ScottSherret (1 review written)

Sent a bouquet to a freind who has had some bad news. She was cheered up and sent pictures on Facebook and i can see why. Stylish bouquet and different from what you'll find elsewhere. Also worth noting is that i got emails during the process to tell me of order's progress… Read Full Review

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★☆☆☆☆

“Unbelievably Bad ”

Written on: 29/06/2017 by wilko50 (28 reviews written)

We ordered flowers for a friends wedding. I made the order and paid online. After a week the flowers never turned up so I used a good company called Moonpig who delivered the next day. I contacted Appleyard ( after lots of trouble )and they said they could find "no proof" of an order. Ten days later I get an email from them saying would you like to send more flowers ? , so they did have my details after all. With all bad companies it is almost impossible to contact them or speak to anyone… Read Full Review

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