Truly awful experience

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Appleyard Flowers - www.appleyardflowers.com
★★☆☆☆
2.0
From 21 reviews
24.0% of users recommend this

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Biancay59's review of Appleyard Flowers - www.appleyardflowers.com

“Truly awful experience”

★☆☆☆☆

written by Biancay59 on 16/02/2018

Truly awful experience! My boyfriend ordered their ‘opulent’ rose bouquet which cost £60 incl £7 delivery charge and what arrived was 12 wilted, bruised and half dead roses. Customer service is shocking and no refund offered. Absolute waste of money.  I wonder if Trading Standards should be contacted as what they show on their website is so far removed from what you actually receive, although from reading reviews below and on social media sites, they have a usual habit of not delivering the flowers when expected, even if premium delivery paid! Save your money and avoid disappointing yourself and the recipient of the bouquet.

  • £60 for 12 wilted, bruised roses

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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