Not in store when I went to collect

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Tesco Direct - www.tesco.com/direct
★☆☆☆☆
1.4
From 502 reviews
10.0% of users recommend this

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crss's review of Tesco Direct - www.tesco.com/direct

“Not in store when I went to collect”

★☆☆☆☆

written by crss on 12/03/2012

i ordered an IPad 2 on Friday 9th March and was told it would be in store for collection on Saturday 10th after 4pm. Went to collect only to be told it had missed the delivery and I couldnt collect until Monday 12th after 2pm! Was not pleased , my paperwork said collect on 10th. The customer service staff couldn't help and asked me if I had a confirmation e mail!!!! This doesn't happen , they don't even know how the system works!!! One very unhappy Tesco direct customer

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