Terrible customer service no ownership taken

Click here if this is your business
Simply Games www.simplygames.com
★★★★★
4.7
94.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

alexh121's review of Simply Games www.simplygames.com

“Terrible customer service no ownership taken”

★☆☆☆☆

written by alexh121 on 12/04/2021

Purchased Watch Dogs Legion for PS4 in October and its been making loud spinning noises every 5-10 mins. Checked the disc and no scratches or marks. Spoke to Simply Games customer service who said they cant help and said speak to Playstation even though I bought the game from them. No ownership taken and no help offered at all. Have made a complaint with the CEO of the company about this awful customer service for a full priced brand new game that I purchased from them.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Uncharted_Void's Response to alexh121's Review

Written on: 25/05/2021

Sounds like a hardware issue, so Simply Games telling you to contact playstation is the right action to take.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 3 2