Never received andvrefused refund

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Gameseek - www.gameseek.co.uk
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Lisahudson's review of Gameseek - www.gameseek.co.uk

“Never received andvrefused refund”

★☆☆☆☆

written by Lisahudson on 25/02/2017

I purchased a Christmas gift on 6th December. When it hadn't arrived by the 23rd December I contacted them and was told it hadn't yet been dispatched. They offered to cancel the order and I agreed.
However no refund was provided and when I followed up on the 6th January they said they had dispatched on the 4th January so I couldn't be refunded. I objected and requested the escalate. After some backwards and forwards emails they finally provided a manager email. I contacted him on 6th February and received no reply.

It is now 25th February, I have still not received my purchase, have been provided no proof of postage and have not been provided a refund. Disgraceful so called "service".

  • Lego Hero factory figure

    Goods purchased & cost

  • Still waiting

    Delivery

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