rubbish merchants DO NOT DEAL WITH THESE PEOPLE

Click here if this is your business
★☆☆☆☆
1.3
11.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

mike_thehandyman's review of Ace www.ace.co.uk

“rubbish merchants DO NOT DEAL WITH THESE PEOPLE”

★☆☆☆☆

written by mike_thehandyman on 30/12/2013

placed an order which the cat. which had across the front in big letters postage free, 1st statement included a lot of postage charges. When contacting the customer service told the postage would be removed and a credit note issued. Instead we received statement 2 which went from goods of 11.98 to a bill for 24.98 THIS IS IN UNDER A MONTH

  • Goods purchased & cost

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

24Ace's Response to mike_thehandyman's Review

Written on: 06/01/2014

Hi

I'm sorry to hear of the problems that you had with your recent order, we would like to look into this further for you but on this review site we don't have access to your account information or contact details.

If you would like to send us a private message on Facebook or DM us on Twitter with your account number and contact details we will be able to look into this further for you.

Kind Regards
Laura @ Ace

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0