Ordered a Davis Vantage Vue with the Weatherlink data logger (Mac version) as a 'bundle'. Price was good, with a saving of about £75 over purchasing the items separately. Both products were listed as available, so also paid for the expedited delivery. After a few days with no sign of the delivery I asked f they could supply a tracking number. Turns out the order had not been dispatched as the data logger was out of stock, however they were waiting a delivery in the next few days so I agreed to wait. Unfortunately, that didn't happen, so I requested they send the weather station now and the datalink ASAP. To be fair, they did take the data logger off the order, with a promise that I will be able to order the logger at the discounted price once stock received (again, 'next few days'), so I would not lose out. Almost a month later and numerous emails, online text messages and unanswered telephone calls (with voice messages left) I am still without the logger. Their site still says 4 available ...WTF? What is annoying me most is I cannot now purchase the data logger elsewhere at the discounted 'bundle' price, so I'm £75 out of pocket on the deal. If I had known the true position at the outset I would have gone elsewhere.

Ordered a TFA Dostmann Opus from Mendip Weather which was shown as being in stock. After a couple of days, no mention of dispatch so contacted them to find that they were in fact out of stock. Their website claims that if items are out of stock the customer will be immediately informed and allowed to cancel. Item was finally delivered over a week later than expected. In spite of operational problems, staff, especially boss, were very helpful.