Terrible after sales service

★★☆☆☆
2.1
From 59 reviews
29.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

LinaG's review of Comet Clearance Auctions www.clearance-comet.co.uk

“Terrible after sales service”

★☆☆☆☆

written by LinaG on 19/07/2012

Guys,

Though you get a bargain sometimes be aware if you have any issue with your appliance (like my case) you'll not get anywhere!!!! I received my fully integrated washing machine without water connection pipe and no fixing pack to apply the door. Guess what 2.5 weeks of trying to get someone to call me to report this I had to purchase it myself through the manufacturer. So if I paid £257.00 for the appliance then £13.00 for the water connection pipe and £59.00 for the hinges you tell me what bargain is that??? Just unnecessary stress and agrovation. I will never ever buy from them again and never even suggest to anyone buying! Stay away from Comet! Use Appliance Online instead who provides good value and service is absolutely 100%! Big fat massive NO TO COMET!

  • Hotpoint Washing machine BHWM129

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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