written by eaClark340 on 03/11/2017
Product great, people nice, service absolutely atrocious. Took one week to 'process' the order, during this period I had to keep calling to find out when I would get a delivery date. Then at 11pm on the evening before the delivery I got a text from UK mail to tell me that the delivery was the next morning! I managed to get the day off to receive the TV, saw the van drive by my house without stopping then to my astonishment got a text saying they'd tried to deliver and had left a calling car through my door - which of course they hadn't! Tried to get hold of UK mail to get the delivery diverted back only to find that it was impossible to make any human to human contact with them - cheap delivery cheap service. This also happened on the second delivery so I would never use UK mail unless you can take time off work with 12-24 hours notice.
I paid more to buy off BT as I thought this would be a safer bet, however, I could not recommend them to anyone, a terrible buying experience.
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