Terrible service - avoid at all costs!

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Keithcjohnston's review of Battery Masters - www.batterymasters.co.uk

★☆☆☆☆

“Terrible service - avoid at all costs!”

Written on: 25/02/2019 by Keithcjohnston (1 review written)

Ordered a golf trolley battery in May 2016. Battery packed in during January 2019 and during a live chat they agreed it was defective. I had a printed 5 year guarantee (due to the top quality components!!!) so looked for some recompense however they claimed the guarantee was a “misprint”. They stated that their maximum guarantee is 2 years on these batteries.
Trading standards indicated I had a good case of breach of contract but the company are now ignoring my emails.
Do not believe anything they claim even if printed.
Do not give this company your money as if anything goes wrong I suspect they will just wriggle out of their responsibilities even if printed.
Usual case of large company ignoring their customers.
Despicable.

  • Golf trolley battery £159.99

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